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Return Policy


QISU will gladly accept returns on unworn and unused QISU products within 30 days of purchase.  

  • Purchase may be refunded within 30 days of the purchase date on the receipt. 

  • Refunds will be issued in the form of payment used to make the original purchase. Refunds can take up to 48 hours to reflect on credit or debit card accounts depending on the bank associated with the card.

  • Return must be in perfect condition in original packaging. If products have been used, we are unable to accept a return.

  • Customer is responsible for return shipping.
  • Please send returns to 
    • QISU
    • 222 West Ave, Ste 1303
    • Austin, TX  78701

Sale items (if applicable) 
Only regular priced items may be refunded, unfortunately sale items cannot be refunded. 

If you are shipping an item over $75, you should consider using a traceable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.